AUTHENTICITY GUARANTEE
Saffronart provides an assurance on behalf of the seller that each piece of art (not including jewelry, watches and precious stones) which we offer for sale on the site is a genuine work of the artist listed.
Saffronart guarantees the authenticity of the artwork for a period of one year. Authenticity in relation to artworks shall mean compliance of the artwork with the description provided on the web site, particularly with reference to the name of the artist, title (if any) of the artwork itself, date, the school of art (if mentioned), dimensions, medium etc.
In the unlikely event that within one year from the sale of the artwork, it is proved by the buyer to the reasonable satisfaction of Saffronart that the item was not authentic and if, in Saffronart's opinion, this would have significantly impacted the price a buyer would have been willing to pay for the item, Saffronart shall be entitled to rescind the sale and the seller will be liable to refund to the buyer the price paid for the item, once the buyer returns the item to Saffronart. Saffronart shall hand over to the seller the item returned by the buyer.
All such claims will be handled on a case-by-case basis, and in the case of an authenticity claim in relation to artwork will require that examinable proof, which clearly demonstrates that the item is not authentic, is provided by an established and acknowledged authority. The decision of Saffronart in respect of such claims shall be final and binding.
This guarantee shall be subject to the following conditions:
The claim is made by the buyer as registered with Saffronart (the benefit of the claim is not assignable to any subsequent owners or others who may acquire or have an interest in any of the items).
The Property is returned in the same condition that it was in at the time of delivery of the item to the buyer.
The Property was indisputably purchased through Saffronart.
Guarantee in relation to jewellery, watches and precious stones: In the case of Properties which have been categorised by Saffronart as jewellery, watches or precious stones, Saffronart guarantees that the Property shall comply with characteristics or features mentioned in all capital letters in the heading of the Description of the Property on the Website till such time that the Property is in the possession of Saffronart. It is therefore advisable for Buyers or potential Buyers of such Properties, particularly if they are of high value, to request Saffronart for an inspection of the Properties.
In the unlikely event that within 7 working days from the day the Property has been delivered to the Buyer, the Buyer is able to prove to the reasonable satisfaction of Saffronart that the Property does not match the details given in the (capitalised) heading to the Description, and if, in Saffronart’s opinion, this error or omission would have significantly impacted the price a buyer would have been willing to pay for the item Saffronart shall be entitled to rescind the sale and the seller will be liable to refund to the Buyer the Sale Price paid for the Property. The Buyer shall return the Property to Saffronart and Saffronart shall hand over the Property to the Seller upon refund of the Sale Price paid to him for the Property. Once Saffronart obtains the refunded amount from the Seller, it shall forward the same to the Buyer. This guarantee will not be applicable where the Property is being shipped to the Buyer by Saffronart.
All such claims will be handled on a case-by-case basis. The decision of Saffronart in respect of such claims shall be final and binding.
This guarantee shall be subject to the following conditions:
The claim is made by the buyer as registered with Saffronart (the benefit of the claim is not assignable to any subsequent owners or others who may acquire or have an interest in any of the items).
The Property is returned in the same condition that it was in at the time of delivery of the item to the buyer.
The Property was indisputably purchased through Saffronart.
Saffronart retains the right to consult with, at the expense of the buyer, two recognized experts in the field, (such experts being mutually acceptable to Saffronart and the buyer), to examine the item under question before deciding to rescind the sale and offer the refund under the above guarantee. The opinion of the experts shall not be binding on Saffronart.
In the event of the seller's failure to refund the proceeds as stated above, the buyer shall return the item to Saffronart and authorize Saffronart as its agent to initiate legal proceedings against the seller. Any such steps taken or legal proceedings instituted by Saffronart against the seller shall be to the cost of the buyer.
Opinion in relation to antiquities: In the case of Properties which have been categorised by Saffronart on behalf of Collectibles Antiques (India) Private Limited as antiquities as defined under the Antiquities Act and Art Treasures Act, 1972, any statement made by Collectibles Antiques (India) Private Limited in relation to such Property, whether orally or in writing, concerning its attribution, like any school of art or craftsmanship, country or origin, history, authenticity or provenance, are only expressions of Collectible Antiques (India) Private Limited's opinion or belief and do not constitute a representation, warranty or assumption of liability of them in any manner whatsoever and Collectibles Antiques (India) Private Limited will not be liable for errors or omissions in any of the opinions with respect to authenticity, provenance, description, or condition of such Property. Collectibles Antiques (India) Private Limited does not in any way represent that it has carried out exhaustive research or analysis, and it is therefore necessary, especially in cases of Properties of high value, to request Saffronart on behalf of Collectibles Antiques (India) Private Limited for an inspection of such Properties and potential buyers may seek advice on such matters from their own professional advisors.